Licenses activations / deactivations (Legacy Activation System)
This section explains how to activate or deactivate using applications that were released before June 2025. After that, we started using a new activation system. Check the Softron License Manager section for the new articles.
- HOW TO: Activate a serial number
- TROUBLESHOOTING: Serial Number or (De)Activation code refused: Common errors
- TROUBLESHOOTING: Activation failed - possible reasons
- When should I deactivate a serial number ?
- HOW TO: Deactivate a Serial Number ?
- TROUBLESHOOTING: Deactivation failed - possible reasons
- TROUBLESHOOTING: The serial number is activated but still running in DEMO mode
- TROUBLESHOOTING: I did a manual deactivation but forgot to write down the codes
- TROUBLESHOOTING: The buttons "Activate via internet" and "Deactivate via internet" remain grayed out.
- TROUBLESHOOTING: I can not connect to the manual (de)activation page
- HOW TO: know if you are in DEMO mode or which options you have ?
- About the required name and email in License
- HOW TO: Upgrade or add an option to a serial number
- HOW TO: Upgrade or update to a newer version ?
- HOW TO: Crossgrade to another application
- HOW TO: "Clear" the license window so you can activate a new serial but not the old?
- When I click on the "License" menu, I have the spinning wait cursor (rainbow wheel).
- Do I need to deactivate and then reactivate when installing a new version ?
- HOW TO: Know your computer MAC address