Remember to check the KNOWLEDGE BASE before submitting a ticket. Many questions are already answered there: http://softron.zendesk.com/forums/
If your question is not answered in our Knowledge Base, check here how to best submit us a ticket: http://softron.zendesk.com/entries/197404-how-to-report-an-error-to-the-support-team
Be as precise as possible in your description. Providing us with detailed and relevant information will not only make it easier to support you but will assure a speedy resolution to your inquiry.
Which Application are you using ? *
The name of the company that is using the software. Not the reseller/integrator name.
Please indicate the name of your reseller or integrator through whom you purchased your Softron application.
If you are the reseller/integrator, indicate your company name here and the customer company name in the field above.
If you purchased directly from Softron without going through a reseller, just indicate "Softron".