Online Store and sales questions
- HOW TO: Create an account on the online Store?
- HOW TO: Find a product in the Softron online store ?
- HOW TO: Order from the online store
- HOW TO: retrieve an invoice from the online store
- HOW TO: Change the address of my account
- HOW TO: Return a hardware product to us
Handling licenses activations / deactivations
- HOW TO: Activate a serial number
- TROUBLESHOOTING: Serial Number or (De)Activation code refused: Common errors
- TROUBLESHOOTING: Activation failed - possible reasons
- When should I deactivate a serial number ?
- HOW TO: Deactivate a Serial Number ?
- TROUBLESHOOTING: Deactivation failed - possible reasons
Using Dongles for your Licenses
- HOW TO: Upgrade or update your dongle
- Dongle Policy: Moving licenses
- TROUBLESHOOTING: The dongle is plugged in and still the application is in DEMO mode.
- HOW TO: Find the serial number of my dongle ?
- HOW TO: Migrate a license from a serial number to a dongle ?
- Policy for Lost or Stolen dongles. Are dongles guaranteed ?