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  1. Softron Support Desk
  2. General Information for all products
  3. Warnings and known issues

Warnings and known issues

In this section, we are posting warnings about known issues. It can be an issue with our software, but also issues with the some cards drivers, with the Mac OS or with some hardware. We will add comments to those articles when we have news or when we know that it has been fixed, and after a while they have been fixed, we will delete the article.

  • Security Statement: Log4j is not used in our software
  • Crashes after a few hours/days when controlling MovieRecorder (Express) remotely
  • TROUBLESHOOTING: Video card not seen - kext not loaded
  • macOS Catalina or later: MovieRecorder 4.3 and M|Replay 2.1 required
  • xMac mini Server with Wifi/Bluetooth enabled
  • Intel MacBook Pro and iMac issue with version 3 of our playout applications
  • TROUBLESHOOTING: M|Family device not seen
  • Issues with Big Sur and Blackmagic-Design drivers
  • TROUBLESHOOTING: Warning that application is not optimised for your Mac
Softron Support Desk