Warnings and known issues
In this section, we are posting warnings about known issues. It can be an issue with our software, but also issues with the some cards drivers, with the Mac OS or with some hardware. We will add comments to those articles when we have news or when we know that it has been fixed, and after a while they have been fixed, we will delete the article.
- Notice: Disruptions with our Legacy Contact Support Service
- Warning: Apple Silicon ProRes hardware acceleration does not support interlaced channels
- Disclaimer on our recommendations
- TROUBLESHOOTING: Blackmagic-Design Drivers installed but video card not seen (Drivers 12.2 or later)
- Unexpected signal interruptions for Blackmagic-Design devices
- xMac mini Server with Wifi/Bluetooth enabled
- Crashes after a few hours/days when controlling MovieRecorder (Express) remotely
- Intel MacBook Pro and iMac issue with version 3 of our playout applications